Effective Date: January 1, 2026

Welcome to Zaniya’s website. By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully. If you do not agree, please do not use this site.

1. Acceptance of Terms
By using this website, you confirm that you accept these Terms & Conditions and agree to abide by them. Zaniya reserves the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the updated Terms.

2. Use of Website
You may use this website for lawful purposes only. You agree not to:
   - Violate any local, state (Wisconsin), or national laws.
   - Post, transmit, or distribute any harmful, offensive, or illegal content.
   - Copy, reproduce, distribute, or create derivative works of any content on this site without explicit written permission.
   - Interfere with the functionality of this website or attempt to gain unauthorized access to our systems.

3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Zaniya or its licensors and is protected under U.S. and international copyright and trademark laws. Use of our content without written permission is strictly prohibited.

4. Disclaimers
Health & Wellness Information:
The content on this website is provided for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition or before starting any wellness or therapy program.

Website Functionality:
This website and its content are provided “as is” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Zaniya does not guarantee that the website will be error-free, secure, or uninterrupted.

5. Limitation of Liability
To the fullest extent permitted by law, Zaniya and its affiliates, employees, contractors, and licensors are not liable for any damages arising from the use or inability to use this website, including indirect, incidental, punitive, or consequential damages.

6. Third-Party Links
This website may contain links to third-party websites for convenience. Zaniya does not control these sites and is not responsible for their content or privacy practices. Inclusion of any link does not imply endorsement.

7. Privacy
Your use of this website may involve collection of personal information. Our Privacy Policy explains how we collect, use, and protect your information. By using the site, you consent to the practices outlined in the Privacy Policy.

8. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles. You agree that any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Wisconsin.

9. Booking & Service Terms
All wellness services, sessions, and gift cards are subject to separate Service Policies, Waivers, and Refund Policies. Participation in services constitutes acceptance of those policies.

10. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

11. Contact Information
Questions regarding these Terms & Conditions may be directed to:

The Zaniya Center, llc
16850 Cty Hwy X, Suite 3, Chippewa Falls, WI 54729
716-861-2030
thezaniyacenter@gmail.com

Terms & Conditions

Business Policies

1. We reserve the right to refuse services to anyone at anytime.

2. Sexual abuse -
Any physical or verbal behavior of a sexual nature is strictly prohibited and will not be tolerated. For the safety and well-being of our staff and guests, any such behavior will result in the immediate termination of the session, the guest being asked to leave the premises, and permanent dismissal as a client. The guest will not be permitted to return and legal action will be considered.

3. Late cancelation/No-show fee -
We understand that unexpected circumstances may arise and that appointments sometimes need to be changed. To respect the time reserved by our practitioners and ensure appointments remain available to all clients, we require at least twenty-four (24) hours’ notice for cancellations or rescheduling.

Appointments canceled or rescheduled with less than twenty-four (24) hours’ notice, or appointments for which the client fails to appear, shall be considered a late cancellation or no-show and shall be subject to the following fee schedule:

First occurrence: The client will be charged fifty percent (50%) of the scheduled session fee.
Second and subsequent occurrences: The client will be charged one hundred percent (100%) of the scheduled session fee. Full prepayment may be required for all future appointments.

Late rescheduling is considered a late cancellation. For example, contacting Zaniya or your practitioner less than 24 hours before a scheduled appointment to move the appointment to another date or time will be treated as a late cancellation and will count as an occurrence under this policy, even if the appointment is successfully rescheduled.

Each practitioner reserves the right, at their sole discretion, to discontinue scheduling appointments with a client who has multiple late cancellations or no-shows. This may include removing the client from the practitioner’s schedule or requiring payment in full prior to scheduling future appointments.

Zaniya understands that certain circumstances may be beyond a client’s control, including but not limited to illness, emergencies, or inclement weather. Clients are encouraged to contact Zaniya or their practitioner as soon as possible when an unexpected circumstance prevents them from keeping their appointment. Exceptions to this policy may be granted at the sole discretion of Zaniya or the treating practitioner.

4. Late arrivals -
Zaniya tries to be accommodating but out of respect for clients after the session and our daily schedule, the guest will receive the remaining time available for the reservation and charged for the full session.

5. Gift Cards - 
Purchased gift cards/certificates expire five (5) years from the date of purchase. Lost or stolen gift cards/certificates are not the responsibility of Zaniya and will not be replaced or refunded unless required by law.

Gift cards purchased for specific services are not transferable and may be redeemed only for the service indicated.

No refunds will be granted.