Effective Date: 1/1/2026
Last Updated: 1/1/2026
Zaniya (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, scheduling systems, intake forms, and wellness services, in accordance with Wisconsin law, applicable federal law, and the Health Insurance Portability and Accountability Act (HIPAA) where applicable.
1. Information We Collect -
We may collect the following categories of information:
A. Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Emergency contact information
B. Health Information (Protected Health Information – PHI):
- When applicable, we may collect health-related information necessary to safely provide services, including:
- Medical history disclosures
- Physical or mental health conditions
- Contraindications related to wellness services
- Intake and consent forms
- Session notes (if applicable)
- PHI is collected only when relevant to services provided and is handled in accordance with HIPAA requirements when applicable.
C. Payment Information:
- Payment method details (processed through secure third-party payment processors)
- Billing history
- Zaniya does not store full credit card numbers on its servers.
D. Website & Technical Information:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Cookies and similar tracking technologies
2. How We Collect Information -
We collect information when you:
- Schedule or purchase services online or in person
- Complete intake, consent, or waiver forms
- Subscribe to emails or newsletters
- Contact us via website, email, phone, or text
- Use our website (via cookies and analytics tools)
3. How We Use Your Information -
We use collected information to:
- Schedule, provide, and manage wellness services
- Ensure client safety and appropriate care
- Communicate appointment reminders and service updates
- Process payments and maintain financial records
- Improve website functionality and client experience
- Comply with legal, regulatory, and insurance requirements
- Maintain internal records and documentation
We do not sell or rent your personal or health information.
4. HIPAA Compliance & Protected Health Information -
To the extent Zaniya is considered a HIPAA-covered entity or business associate, we comply with HIPAA regulations regarding PHI.
Uses & Disclosures of PHI
PHI may be used or disclosed:
- For treatment-related purposes
- To ensure client safety
- For administrative and operational purposes
- When required by law
- With your written authorization
Your HIPAA Rights (When Applicable)
You have the right to:
- Access and obtain a copy of your records
- Request corrections to inaccurate information
- Request restrictions on certain disclosures
- Request confidential communications
- Receive an accounting of disclosures
- Requests must be submitted in writing.
5. Sharing of Information -
We may share information only as necessary with:
- Licensed practitioners or contractors providing services
- Secure scheduling, payment, or electronic record platforms
- Legal or regulatory authorities when required by law
All third-party vendors are expected to maintain appropriate privacy and security standards. HIPAA Business Associate Agreements are used when required.
6. Data Protection & Security -
We implement administrative, technical, and physical safeguards to protect your information, including:
- Secure electronic systems and encrypted platforms
- Limited access to client information on a need-to-know basis
- Password-protected systems
- Staff training on privacy and confidentiality
- Despite these measures, no system can be guaranteed 100% secure.
7. Cookies & Tracking Technologies -
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze site traffic
- Enhance user experience
- You may disable cookies through your browser settings, though some site features may not function properly.
8. Children’s Privacy -
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).
9. Data Retention -
We retain personal and health information only as long as necessary to:
- Provide services
- Meet legal, tax, and regulatory requirements
- Maintain accurate business records
- Records are securely disposed of when no longer required.
10. Your Rights Under Wisconsin & Federal Law -
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Withdraw consent for certain communications
- Request deletion of non-required data (subject to legal retention obligations)
- Requests must be submitted in writing and may require identity verification.
11. Third-Party Websites -
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
12. Policy Updates -
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.
13. Contact Information -
If you have questions, concerns, or requests related to this Privacy Policy or your information, contact:
The Zaniya Center, llc
16850 Cty Hwy X, Suite 3, Chippewa Falls, WI 54729
715-861-2030
thezaniyacenter@gmail.com
